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The Scoop, The Pack and Techmeme

Yesterday afternoon I got an email from Dave Winer, pointing to this valleywag post and asking if I had any info. I'd taken the day off and was standing in my kitchen working on what turned out to be a very nice vegetable braise, if you subtract out the mess I made with my attempt at dumplings. I had no details, reviewed the site and the link, made some calls and went back to cooking. I'm not going to address the details here -- the techmeme postings are pretty rich already, and I think the FM blog on the topic has more context than anything I could say. 

Instead, let's focus on the role of the scoop, the role of the pack and the impact that Techmeme has in the cycle.

Nick Denton got a scoop. Loosely defined as a scoop, since the campaign he was scooping about had been running for some time, but still -- a scoop. I'm not sure what Nick did to to push it out, but it got attention in the blogs pretty quickly, as my mail from Dave shows.

The pack then swung into action, with scores of blogs and news sites piling on. Once the scoop is out, further data is not needed. While some of the early posters had some good context (Ed Bott gets major bonus points for the Gene Shalit note, and Dave's entry was tempered by his experience with Valleywag), most were in the category of "piling on." And as the entry rose in the Techmeme page, the circle was complete.

In many ways, what we're seeing here is the replication of the media feeding frenzy we often see in the mainstream media -- Paris Hilton anyone? Once someone with authority breaks news, all bets are off. What Techmeme does is serve as a huge echo chamber for blogs, both making visible "hot" stories and encouraging follow up posts and stories. The lesson from a communications standpoint is standard - respond quickly, have a ready vehicle for response (it sure helps to have a well read blog), get the facts out there as quickly as possible and remember the new word "dentoned."

Published Saturday, June 23, 2007 8:29 AM by FrankShaw

Comments

 

Mathew Ingram said:

I have to say I'm a bit disappointed, Frank. I would have thought you might at least take a run at some of the issues people are talking about -- dismissing it as an echo chamber dustup sparked by a scoop is focusing on the trees, when there's a forest (or at least some underbrush) worthy of discussion, I think. I was hoping to get your perspective on it, but instead you've focused on the mechanics of what happened. Why bother writing about it at all?

June 23, 2007 9:39 AM
 

FrankShaw said:

What are the real issues? The mechanics, IMHO, are the issues. Is there a disclosure issue? No. Was anyone dishonest in any way? No. Did the key players have their say in the end? Yes.

My point, probably not made as well as it could have been, is that the news cycles in the blog space are now very similar to those in the mainstream media -- for  both good and ill.

June 23, 2007 12:05 PM
 

Mathew Ingram said:

So you don't see an issue of execution with this particular campaign then? You don't think that it backfired because it chose to use people whose integrity might be called into question for providing what amounts to advertorial?

I'm just curious what your take would be on the whole idea -- whether faking a conversation is a valid strategy, for example. In other words, I was hoping for some analysis of the play itself, rather than just a bunch of color commentary about who threw the pass or whether it was intercepted, etc.

June 23, 2007 12:22 PM
 

FrankShaw said:

I tend to agree with Scott Rosenberg -- FM is evolving in a way that mirrors what happens in the publishing world, and it comes attached to some worry and controversy. Probably because I live with a foot in both the online and traditional media worlds, this particular campaign does not strike me as dishonest, as does, say, pay per post (unless the person getting paid is fully disclosed) or the schemes to get things to the front of Digg and the like. In this case, the bloggers who participated have different takes on their credibility as it relates to the campaign-- my feeling is that they knew what they were doing going in and felt okay with it -- and since they had their names and their faces associated with the ads, were totally and completely disclosed.

Again, the bigger issue for me is this -- there is nothing, anywhere in this broader web of the world, that is more important? This is where the MSM has failed in its ability to differentiate important from trivial, and where I've held out hope for the new medium we are in.

June 23, 2007 12:36 PM
 

Mathew Ingram said:

Thanks, Frank. I would agree that it isn't dishonest in the same way that PayPerPost is, because there was disclosure. And it could be that this kind of campaign raises the same issues as any kind of advertorial, print or online. But I would argue that the dividing lines are even more blurred with entities like TechCrunch and GigaOm. What would people think if that campaign had included quotes from Walt Mossberg or David Pogue?

As for whether there are more important topics to be writing about, I have no doubt that there are. But that doesn't change the fact that campaigns such as this one raise questions about credibility and how we define it as it relates to online and new media, and those are pretty important issues, I think.

June 23, 2007 12:49 PM
 

paul said:

Is this campaign from Edelman PR’s Me2Revolution team?

June 23, 2007 2:42 PM
 

FrankShaw said:

No, it was part of a media buy.

June 23, 2007 3:20 PM
 

paul said:

Through McCann-Erickson Worldwide?

June 23, 2007 3:34 PM
 

dan farber said:

Frank, Allow me to repeat what I said in a comment in Om's post::

Neil Chase, Vice President of Federated Media Publishing trumpets the “birth of conversational marketing.” I like the idea of markets being conversations…very cluetrain and the right direction.

Here is his less than credible explanation of the MS campaign in question:

“In the case of this Microsoft campaign, the marketers asked if our writers would join a discussion around their “people ready” theme. Microsoft is an advertiser on our authors’ sites, but it’s paying them only based on the number of ad impressions delivered. There was no payment for joining the conversation and they were not required to do it. They’re not writing about this on their blogs, and of course several of them have been known to be pretty hard on Microsoft at times as reporters. They’re talking about the topic, and readers joined that conversation.”

Why would anyone join a conversation about what People Ready means to me? Is this a conversation worth having? I don’t think so unless you want to have fun critiquing Microsoft’s ad slogan...or to participate in promoting Microsoft's ad campaign

DF

June 23, 2007 5:59 PM
 

FrankShaw said:

Dan, it's an ad. I do think Scott Rosenberg was right -- the best analogy is advertorial, and even that is a stretch. In terms of why people would join in a conversation about people ready, seems to me that it's pretty fertile ground for conversation -- ms campaign or no.

Paul, my understanding is that it was internal MS plus ME.

June 23, 2007 7:30 PM

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